Privacy Policy
At jemmaarmstrong.com, it is of utmost importance to us that we protect your privacy. This Privacy Policy outlines the types of information we gather, keep, and use when you visit our website and/or provide to us in person, over the phone, via email or digital messaging service (for example, Facebook Messenger).
Data Collected
We strive to collect the minimum amount of data necessary to maintain the Website or Services. You can visit jemmaarmstrong.com without revealing any personal information, but in order for us to serve you as best we can, and reach you regarding any bookings or news you may have opted to hear about, some necessary information is required. This information may include:
- Personal details such as name, country of residence, etc.
- Contact information such as email address, residential/postage address, etc
- The name and age of your child/children
Data Retention
User information is kept as long as necessary for us at jemmaarmstrong.com to use the data for a legitimate purpose. Some data may, such as billing information, be kept for as long as possible to process payments. Other information may be kept for as long as necessary for us to perform a service. You can request that all information about you is removed from our system at any time, provided all services and payments have been carried out. To have personal information deleted, or make any changes to personal information, contact armstrong.jemma@gmail.com.
Use and Processing of Collected Information
In order to make our Website and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Some of the information we collect is directly from you via our Website. However, we may also collect Personal Information about you from other sources. Any of the information we collect from you may be used for the following purposes:
- Deliver products or services
- Send marketing and promotional communications
- Respond to inquiries and offer support
- Post customer testimonials
- Enforce terms and conditions and policies, or notify of any changes to these policies
- Run and operate our Website and Services
Third Party Links
This website may contain links to third party websites, including any business partners. We at jemmaarmstrong.com are not responsible for the data collection and retention by these other websites. We encourage you to be aware when you leave our website, and read the privacy statements of each and every website that may collect personal information.
The Rights of Users
You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure (complete removal) of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.
Privacy of Children & Confidentiality
We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Website or Service. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Website or Service without their permission.
If you have reason to believe that a child under the age of 13 has provided Personal Information to us through our Website or Service, please contact us. You must also be old enough to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf).
You may need to give information about your child or children for the purpose of assisting us to best deliver our services. This information may include their name, age, any health concerns or special sensory or physical requirements that may need consideration during a music workshop or performance. This personal information will be treated as highly confidential and will not be shared with any third parties without your permission, unless absolutely necessary as a legal obligation for our Duty of Care.
Data breach
Very little data is collected by you, but in the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, please be assured we will swiftly take reasonably appropriate measures. This includes investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website, and send you an email. If you suspect there has been a data breach or the security of your data has been compromised, contact armstrong.jemma@gmail.com as soon as possible.
Changes and amendments
As we grow as a business and our services expand, our Privacy Policy will also be updated appropriately. Any regular users will be notified of any material changes to the way in which we treat Personal Information. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of the Website or Services after the effective date of the revised Privacy Policy will constitute your consent to those changes. However, we will not, without your consent, use your Personal Data in a manner materially different than what was stated at the time your Personal Data was collected.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorised to use or access the Website and its Services.
Contacting us
For any further information on how we use your data, to file a complaint, to have your Personal Information permanently removed from our system, or to inquire if jemmaarmstrong.com has any data regarding you or your child, please send an email to: armstrong.jemma@gmail.com